Privacy Policy

Welcome to www.PhilterLabs.com, offered by Philter Labs, Inc. ("Philter Labs", "us" or "we"). This privacy policy addresses how information is collected, stored, and utilized through our website, www.PhilterLabs.com (the "Website") and any mobile application we may offer in the future which is linked to this Policy (collectively, the "Services").

By accessing or using our Services, you signify that you have read, understood and agree to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.

1. Information Collected

In order to offer an enjoyable and premium experience on our Websites, we collect information which can personally identify you (e.g., name, address and email) and information that is about you but that does not identify you individually (e.g., aggregate information on the number and frequency of visits to various pages of the Websites).

Information that you provide to us:

We may collect personal information that you provide to us directly, such as your name, phone number, location, payment information, and e-mail address when you register on our Websites, purchase a product, sign up for our Newsletter mailing list, or otherwise communicate with us.

Information automatically collected:

We and our third-party partners automatically collect certain types of usage information when you visit our Website, use our Service, read our emails, or otherwise engage with us. We typically collect this information through a variety of tracking technologies, including cookies, web beacons, file information and similar technologies.

2. Use and Sharing of Information Collected

Philter Labs utilizes information that is collected in various ways. Information collected helps our efforts to advance our customers' and visitors' online experience when visiting our Service. We may share your personal information with:

• Third-party vendors, service providers, contractors and agents that perform services on our behalf
• Other companies and brands owned or controlled by Philter Labs
• Other parties in connection with a company transaction, such as a merger, corporate restructuring, sale of company assets or shares
• Third parties as required by law or subpoena or if we reasonably believe that such action is necessary to comply with the law

3. Eligibility

You must be at least 18 years of age to purchase products from our Website. We reserve the right to verify your identity and eligibility to make purchases.

4. Third Party Tracking and Online Advertising

We may share, or we may permit third party online advertising networks and other third party services, to collect, information about your use of our Service over time so that they may play or display ads that may be relevant to your interests on our Service as well as on other websites or apps.

5. Your California Privacy Rights

If you are a California resident, you have the right to receive, once per year, free of charge: 1) the identity of any third-party company to which we have disclosed your personal information for that company's direct marketing purpose on our Websites; and 2) a description of the categories of personal information disclosed. To request this information, please contact us at legal@philterlabs.com

For expanded rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), please see Section 12: CCPA/CPRA Privacy Rights below.

6. Rights with Respect to Your Data

If you have any questions about reviewing, modifying, correcting, or deleting your information, or if you want to remove your name or comments from our Website or publicly displayed content, you can contact us directly at legal@philterlabs.com.

You can stop receiving promotional email communications from us by clicking on the "unsubscribe link" provided in such communications.

7. Privacy For Persons Under Age 21

Our Service is not intended for individuals under the age of 21. We do not knowingly collect or solicit any information from anyone under the age of 21 on this Service. In the event that we learn that we have inadvertently collected personal information from a person under age 21, we will delete that information as quickly as possible.

8. Users Outside of the U.S.

Your information collected through our website may be stored and processed in the United States or any other country in which Philter Labs or its affiliates or service providers maintain facilities. You consent to the transfer of information to the U.S. or any other country in which Philter Labs maintains facilities.

9. Third Party Websites

Our Service may contain links to websites operated by third parties. This Privacy Policy does not apply to these third-party websites or services. If you follow a link to any of these websites, please note that these websites have their own privacy policies and terms & conditions.

10. Security

We take the security of your information extremely seriously and employ physical, administrative, and technological safeguards designed to preserve the integrity and security of all information collected through our website. Our Service supports the industry standard Secure Socket Layer (SSL) encryption which is applied to all data transmitted.

11. Changes to this Privacy Policy

We may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices. When we change the Privacy Policy in a material manner we will let you know and update the date at the top of this page.

12. CCPA/CPRA Privacy Rights (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with the following rights regarding your personal information:

• Right to Know: You have the right to request that we disclose what categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected your information, our business purpose for collecting your information, and the categories of third parties with whom we share your information.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information. Philter Labs does not sell personal information. If this practice changes, we will update this policy and provide an opt-out mechanism.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To submit a verifiable consumer request, please contact us at legal@philterlabs.com. We will respond to your request within 45 days. You may also designate an authorized agent to make a request on your behalf.

13. GDPR Rights (European Economic Area)

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). We process your personal data on the following legal bases:

• Consent: Where you have given us explicit consent to process your personal data for specific purposes.
• Contract Performance: Where processing is necessary to fulfill a contract with you, such as processing your order.
• Legitimate Interests: Where processing is necessary for our legitimate interests, such as improving our products and services, provided these interests do not override your rights.

Under the GDPR, you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data under certain circumstances.
• Right to Restriction of Processing: Request that we limit the processing of your personal data.
• Right to Data Portability: Request a copy of your data in a structured, commonly used, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.

You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal. You also have the right to lodge a complaint with a supervisory authority in your country of residence. To exercise any of these rights, contact us at legal@philterlabs.com

14. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain certain information as required by law or for legitimate business purposes, including fraud prevention, dispute resolution, and enforcement of our agreements.

Transaction data is retained for a minimum of 7 years for tax and accounting compliance purposes. If you would like to request deletion of your personal information, please contact us at legal@philterlabs.com. Please note that some information may need to be retained to comply with legal obligations.

15. Data Breach Notification

In the event of a data breach that compromises the security of your personal information, Philter Labs will notify affected users within 72 hours of becoming aware of the breach. Notification will include the nature of the breach, the categories of data affected, the steps we are taking to address the breach, and recommended actions you can take to protect yourself.

If you suspect a data breach or unauthorized access to your account, please report it immediately to legal@philterlabs.com

16. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your experience and analyze site traffic. The types of cookies we use include:

• Essential Cookies: Required for the Website to function properly, including session management, shopping cart functionality, and security features. These cannot be disabled.
• Analytics Cookies: Used to understand how visitors interact with our Website. We use Google Analytics and Google Tag Manager to collect anonymous usage data such as page views, session duration, and referral sources.
• Marketing/Advertising Cookies: Used to deliver relevant advertisements and measure the effectiveness of marketing campaigns.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality of our Website. Shopify, our e-commerce platform, also uses cookies for essential e-commerce functionality and analytics.

17. Contact Us

If you have any questions about this Privacy Policy, please contact us at legal@philterlabs.com